At I-Present, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard it. By using our services, you consent to the collection and use of your personal information as described in this policy.

Information We Collect:

1. Personal Information: When you sign up for an account with I-Present, we may collect personal information such as your name, email address, contact number, and billing information.

2. Usage Data: We gather information about how you interact with our platform, including the pages you visit, the features you use, and other actions you take while using our services.

3. Cookies: I-Present uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

How We Use Your Information:

1. Providing Services: We use your personal information to deliver the services you request, including processing payments, sending important notifications, and facilitating communication between users.

2. Improving Our Services: Your usage data helps us analyze trends, identify areas for improvement, and enhance the functionality of our platform.

3. Marketing and Communications: With your consent, we may send promotional emails and updates about I-Present’s products, features, and special offers. You can opt out of receiving these communications at any time.

Data Security:

I-Present employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Refunds for Students Unable to Attend:

In the event that a student is unable to attend a scheduled session or course, I-Present offers a refund policy as follows:

1. Cancellation before Course Start: If a student cancels their enrollment before the course start date, they may be eligible for a full or partial refund, depending on the circumstances and the terms outlined in the specific course’s refund policy.

2. Cancellation after Course Start: If a student is unable to attend after the course has started, they may request a refund based on the terms outlined in the course’s refund policy. Refunds may be subject to deductions for any services already provided or administrative fees incurred.

Requests for refunds must be submitted in writing to I-Present’s customer support team and will be processed in accordance with our refund policy and applicable laws.

Changes to This Policy:

I-Present reserves the right to update or revise this Privacy Policy at any time. We will notify users of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions, concerns, or feedback about this Privacy Policy or I-Present’s data practices, please contact us at: info@ipresent.com.

This Privacy Policy was last updated on 2/20/2024.